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WHAT OUR CLIENTS HAVE TO SAY:

 

"The rug is beautiful. We had company for Christmas adn all noticed the rug. We will be back. You do "Great" work. We also passed your name for our friends too."

Beth Mallory

"Having my rugs and runner cleaned and repaired was a pleasant experience. From the time of my first call with Ruth and follow ups with Kaitlyn, it was a joy to have such customer satisfaction. The fellows that picked up and dropped off were professional and curtious. Thank you again. I will recommend you!"

Lenore DeRosa

"Terrific work - was just great & the rug is beautiful now."

Marilyn Henderson

"Thank you so much for a great restoration! Very pleased and really is beautiful once again! You are true professionals and were patient and very kind thru process! Kudos to all your kind staff, Ruth. Happy Holidays."

Kate

"My heirloom Oriental Rug is Beautiful and in tremendous condition. It was very badly abused when we called for your help. You restored it to beauty and elegance. Thank you."

Rebecca Riviere

"Beautiful job! Colors are bright and the fringe is amazingly clean. I would recommend your services to anyone!"

Carol Clift

"Good morning Ruth,

I’m glad I got to meet you yesterday. The rugs are absolutely gorgeous and the best they have ever looked. We got the big one in place but now I’m doing to turn it around because I put the nap in the same direction as before – time to flip it around before I put the table on top. I don’t miss that fringe at all. Here is sneak preview with my new dining room chairs. I’ll send you another photo once we get the table in place.

Thanks so much!"

Pam  

"Hello again Ruth, Here are some photos of my dining room. The rug is absolutely gorgeous. You did a really great job on cleaning it and getting that fringe tucked under. Thanks so much and have a wonderful Christmas."

Pam

"I am delighted with how beautiful my oriental rug looks again. The original faded colors are back again. You surpassed my expectations. Thank you. Cheers,"

Dana Wingate

"Rug looks great! Excellent customer service."

Patricia Carberry

"Excellent service! Excellent work! You have shown professionalism and high quality work. Thank you."

J. Stevens, Prescott

"The area rug is fresh, soft, and oh so clean. Thanks so much!"

Sharon, Prescott

"Thank you or your exceptional service, my rugs came out stupendous. I had not had them cleaned for a few years and knew it was past time. The colors are vibrant, the whites very white, I am very happy with the condition, they are soft to the touch just excellent in every way and I feel the price was very fair, thank you again. Will recommend you highly."

Nanci Healey, Prescott

“Great service! A really nice job on our pink rug.

Thank you Ruth!
John & Sally McGill,
Prescott


“Great!  Everyone from Ruth to Kaitlyn, Hector and Justin were excellent!  Glad I saved the ad in the rodeo newspaper flyer!  My rugs look like new.  I’ll be sure to pass on my recommendation to others who need the type of care you give to precious treasures.

Thank you Ruth!
Anita Nordbrock, Prescott

 


“I just wanted to follow up on the services I received for the cleaning and restoration of the Persian rug I brought in.

The rug turned out absolutely lovely.  When I took it in I wasn't sure what to expect and what was exactly needed. You were so very helpful and I appreciate it very much.  The cleaning brought out all the colors and it actually has a lot more depth to it. The fringe restoration turned out just as lovely.

I will tell everyone I know about the services I received from Arizona Oriental & Specialty Rug Care.”

Thanks again,
Connie Brenton


In a letter:

August 31, 2015

Arizona Oriental & Specialty Rug Care
P. 0. Box 11178
Prescott, AZ 86304
Attention: Ruth Durot

Dear Ruth:

This is a "Thank You" letter. We want to thank you and all the members of your team who assisted us recently when we had our two heirloom Oriental Rugs cleaned.

From the point of contact to the return of our rugs, our experience was exceptional. I had questions on the estimate and you were gracious, patient and thorough in explaining the various options available to us. Our rugs came back on schedule and looked cleaner, brighter and fresher than they had in decades. From beginning to end, our experience with Arizona Oriental was outstanding.

Thank you and all the members of your team for the good work you do. We felt the price was extremely reasonable for the work done and are totally pleased with our experience.

Please feel free to use this letter as one of recommendation for any future clients. We will not hesitate to send our family and friends to Arizona Oriental.

Sincerely,

Gerrie and John Meany
Prescott, AZ


“We were about to haul our Indian Gabbeh rugs down to Phoenix for cleaning when we stumbled upon Arizona Oriental’s Web site. They inspected the rugs, provided a thorough written estimate and finished the work when they said they would for a reasonable price. The rugs have never been cleaner! We’re fortunate to have such a competent, knowledgeable and professional specialty rug service here in “Everybody’s Hometown.”
We highly recommend Arizona Oriental and will definitely use them again.”

~ Nora Tuggle, Prescott Resident

 

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Ask About Rug Pads

Pad or padding under rug extends the life of your area rug by providing a smooth, supportive base in addition to preventing you from slipping and sliding on hard surfaces maintaining the placement of your area rug. Be sure to have a good pad to keep your rugs properly cushioned and in place, for your safety and for the long life of the rug. We carry different types of padding designed for use on floors and carpeting, and can advise you about which are best for your application.