A cheerful voice and a willingness to help you are waiting for you on the other side of the telephone line when you call Arizona Oriental & Specialty Rug Care in Prescott, AZ! Not only are we an excellent area rug cleaning and repair shop – we also value our customers and understands that our client’s needs vary. We strive to make your experience with us one-of-a-kind for you and your area rugs!
Many of our clients are referred to us by existing clients as well as trade people such as Interior Decorators, Realtors, Consignment Shops, and Retail Flooring Stores. These folks are confident and know that when they refer clients and friends to us, we will take great care of them.
When you first call our office, you shouldn’t expect a quick 15 second answer if your bottom line is to just find out how much it is going to cost to clean your rugs with us. Simply calling and giving us a quick size of your rug isn’t enough to get an accurate response and firm up the cleaning cost. I only wish it were that easy!
You need to remember that ALL rugs are different and sizes, styles, fibers, and construction all vary from rug to rug! So we have to do a little detective work first and ask a few questions before we can give you an estimate over the phone. Don’t worry about having ALL the answers – most folks rarely do. However, we will use what you can tell us to get a better understanding of what exactly is needed. This enables us to give you a more truthful estimate for the price of cleaning your rug.
We also need to know what prompted your call to our office. Is it just time for a good cleaning or is there a spot you’re worried about – perhaps a spilled beverage or animal accident? If there is a spot, we’ll ask basic information such as what size it is and if anything has been done to clean it at home and, if so, what was used?
Do you know if the fiber is wool, silk, synthetic, etc.? Can you see the pattern through to the back of the rug or is the back covered up with a piece of cloth? These are just a couple of questions you can expect to be asked. Spending a few minutes asking the right questions gets us the right information, with which we are able to provide a more accurate estimate and also helps our Arizona Oriental be informed as well!
One last question: Are you ready to get an estimate for getting your rug cleaned with Arizona Oriental? Me too! We can also set up an in-home estimate for you, as well. Just give us a call at 928-445-1718 today! Working with Arizona Oriental is easy! Why, it’s easy as 1, 2, 3!
Till next time, enjoy your beautiful art for your floor and remember a clean rug is a rug that can last you a lifetime!
Arizona Oriental & Specialty Rug Care serves Sedona, Prescott Valley, and Prescott and much of the Northern Arizona areas. We meet the highest standards in professional cleaning of area rugs with rug wash specialists having earned the highest training, including certification as WOOLSAFE FIBRE CARE SPECIALISTS through the WOOLSAFE ORGANISATION. Such extraordinary certification ensures the area rugs of our client’s receive the utmost in care.
Call us for more information and a rug cleaning estimate at 928-445-1718, visit our website at www.ArizonaOriental.com, or stop by Monday through Friday 10:00 am to 5:00 pm at our rug washing facility at 565 EZ Street, Prescott, AZ 86301 (pick-up and delivery also available).