Hi there, I’m Ruthie at Arizona Oriental & Specialty Rug Care in Prescott, and it’s the start of another week.
We have many customers from here and the surrounding regions. We cater to everyone and know from the beginning how much their rugs’ needs will differ.
The issue with some customers is they often wonder how easy it is to get their rugs cleaned in their area.
Here you can find out a little more about the Arizona Oriental Pro rug cleaning process.
How Do My Rugs Begin Being Cleaned?
From the moment you call our office and are greeted with a friendly voice and a willingness to assist when you pick up your rugs, we are here to help (we can also do pickup and delivery). From start to finish, Arizona Oriental strives to provide an exceptional experience for our customers.
I’m incredibly proud to say that many of our clients are referred to us by previous customers who have had a positive experience with us. We frequently receive referrals from painters and construction companies, among other trades. We know what they’re up to, and they know what we’re up to as well.
It’s because they know and trust that if they refer a client to us, we will look after them well. Here are some other glimpses of what to expect when you contact us the first time.
Foremost, don’t expect a 15-second reply if your goal is to find out how much it will cost to clean your rug.
Some people call and expect a quick response to confirm the cleaning cost. It isn’t that simple. Rugs may be smaller than carpets, yet cleaning can be more complicated.
Because all rugs are different–in terms of size, construction, fibers, and so on–we’ll have to ask a few questions and do some investigative work to understand more about YOUR rug.
Our investigative abilities will be sorely tested, and you should expect to be asked a few questions until we can give you an approximation over the phone.
Not everybody can answer all the questions, so no real worries. We’ll use the information you provide to gain a better understanding of what’s required for your area rug, enabling us to provide you with the information you’re looking for – the price!
What Will Sedona Pro Rug Cleaner Ask?
- Here are a few routine questions you can expect to be asked:
- Do you know if the fiber is wool, silk, synthetic, etc.?
Can you see the design on the back of the rug, or is it covered up with a piece of cloth?
Spending a few minutes asking such questions and a few more to gather the correct information, we can provide more accurate estimates, giving you the best information.
We will ask one final question: if you want to give your rug the care it deserves, and will you deliver, or do you like us to do the pick-up?
Besides this, if you want a more accurate answer, we offer free in-home estimates!
If you search for professional rug cleaning, you can contact Arizona Oriental & Specialty Rug Care in Prescott or fill in the compact form here for a direct reply.
Give us a call for more information on area rug cleaning estimates at 928-445-1718, visit our website at www.ArizonaOriental.com, or stop by Monday through Friday 10:00 am to 4:00 pm rug washing facility at 565 EZ Street, Prescott, AZ 86301 (pick-up and delivery also available). 07-14-2020
Arizona Oriental & Specialty Rug Care serves Prescott, Prescott Valley, Sedona, Flagstaff, and much of the Northern Arizona areas. We meet the highest standards in professional cleaning of area rugs with rug wash specialists having earned the highest training, including certification as WOOLSAFE FIBRE CARE SPECIALISTS through the WOOLSAFE ORGANISATION. Such extraordinary certification ensures our client’s area rugs receive the highest quality care.